Association Management Services

Chamber of Commerce & Industry Queensland provides a comprehensive cost efficient secretariat management service to professional business associations.

Properly organised and professionally administered Industry Associations can lead to the development of a strong and viable industry body which brings considerable advantages and services to the particular industry concerned.

Chamber of Commerce & Industry Queensland has on its staff a number of skilled Executive Officers whose prime function is to administer industry associations.

Such professional officers have a wealth of knowledge of different industries; the problems associated with industry associations and have the knowledge and expertise to ensure that the Association is correctly administered and that it becomes a vibrant association for and on behalf of its members.

Chamber of Commerce & Industry Queensland is able to provide:

  • A Business Association Executive Officer who is the Secretary of the association and who conducts its day-to-day business;
  • A permanent home for industry associations - including a permanent address, telephone and fax numbers;
  • Back up facilities through Chamber of Commerce & Industry Queensland to ensure that members of associations are provided with vital information speedily and efficiently;
  • Full general office facilities, including meeting room and equipment;
  • Latest office technology to provide first class management services.

Services & activities

General Management and Administration Services

  • Receive, distribute and monitor all correspondence
  • Receive and manage incoming telephone inquiries.

Meeting Management

  • Convene and attend association meetings
  • Provide meeting room facilities
  • Preparation of notices of meeting and agendas
  • Recording and distribution of minutes
  • Observing Consitution or Articles of Association.

Financial Management

  • Maintain appropriate financial records
  • Preparation of invoices, payment of accounts
  • Banking
  • Prepare income and expenditure statements
  • Completion of quarterly BAS and other GST related matters
  • Latest version of accounting software
  • Report to, and liaise with auditors.

Event Management

  • Coordination and management of meetings, seminars, conferences, conventions, exhibitions, trade shows and special events
  • Sourcing of suitable speakers and lecturers, venues
  • Promotion of events through preparation and distribution of flyers and brochures
  • RSVP management including confirmation letters, registration lists, name tags and registration desk management.

Membership Management

  • Maintain accurate membership information
  • Convert inquiries from prospective members into memberships.

Public Relations

  • General information flyers
  • Compilation of supplied information in a newsletter format, production and distribution to members, prospective members and others.

Information Technology

  • Record and database management
  • Email and internet services
  • Microsoft software.

Further information

Further information on Chamber of Commerce & Industry Queensland's Association Management Services is available by calling 07 3842 2244 or by email to info@cciq.com.au.