Chamber of Commerce & Industry Queensland offers employers access to the nationally-recognised Certificate IV in Business (Frontline Management) BSB40807 training program.

Frontline Management offers participants the flexibility of completing the total qualification or as single course units. Generally this certificate requires 12 months to complete, at a rate of one unit per month, but participants can fast-track their qualification if they wish.

As the first level of management, frontline managers encompass supervisors, co-ordinators and team leaders and have often gained their position because of their excellent technical and operation skills.

This training complements existing technical skills by focusing on management and leadership development in a practical program relating directly to the workplace.

Benefits for companies:

• You have the ability to customise aspects of the training to suit your needs, including how, where and when the training is delivered.
• Improvement of your staff's leadership skills, knowledge and confidence, which in turn increases motivation, productivity, employee retention and your organisations competitiveness.
• Development of your managers so that they can help your organisation to grow.
• You may be entitled to receive Commonwealth Government initiatives. (Please contact your nearest Queensland Apprenticeship Services for further information.)
• You may be entitled to Payroll Tax Exemptions on any employee undertaking the training.

Benefits for employees are:

• Your employees will receive a nationally recognised qualification.
• Formal recognition of industry experience.
• Improved leadership/management skills and knowledge.
• Opportunity to undertake this traineeship on a full-time or part-time basis.

Course structure

This certificate requires the successful completion of ten units (five core units and fiveelectives). Each unit consists of an off-the-job training workshop and activities to apply the knowledge and skills in the workplace. The course modules include:

To register, click on the modules listed above or call Chamber of Commerce & Industry Queensland on 1300 138 470.

Rolling intake

This qualification offered with a rolling intake which allows you to complete the required modules in any order and to pay as you go. For dates of upcoming modules visit our training calendar page and call 1300 138 470. CCIQ can also deliver this program in-house.

Course special

A discount is available when booking the full qualification of all ten units. The discount will be added after you have registered online.

Contact us

This course can be customised to the individual organisations needs and business goals. If you would like information on a customised in-house course please contact our training team at training@cciq.com.au or call 1300 138 470.