Employer Assistance Support

Our core business is helping you stay compliant and avoid the costs, fines and penalties which come from managing people in the workplace.


Helpline Hours:  8.30am to 5.00pm Monday to Friday. 


Our Employer Assistance Helpline is staffed by our experienced HR advisors. We’ll talk you through concerns such as employee counselling, redundancy, union activity, leave entitlements, and general workplace health and safety. Our team of employment law specialists fields more than 800 calls from business owners and people managers every single month over our Employer Assistance Line.

Advice for Members

Our Employer Assistance team is available 5 days a week, operating during normal business hours (8:30am - 5:00pm). If you have any questions about how to respond to the Coronavirus, the team is here to help. Please give us a call on 1300 135 822. All members have unlimited access to the HR Helpline.