Employer Assistance – Expert help when you need it most

Our core business is helping you stay compliant and avoid the costs, fines and penalties which come from managing people in the workplace.

 

Can you afford to make a mistake?

Penalties, fines and back-pay from making Fair Work mistake can destroy your business. CCIQ provides protection and assurance that your business is covered. We're here to save you time, money and worry.

 

Choose a membership that's right for you

Employer Assistance Hotline

Our Employer Assistance Hotline is staffed by our experienced HR advisors. We’ll talk you through concerns such as employee counselling, redundancy, union activity, leave entitlements, and general workplace health and safety. 

Our team of employment law specialists fields more than 800 calls from business owners and people managers every single month over our Employer Assistance Line.

Join CCIQ and you can call us anytime, for free, to get experienced, measured and impartial assistance on:

  • hiring staff on the right Awards and with the right paperwork
  • paying employees correctly
  • calculating overtime, penalty rates, entitlements and leave
  • enterprise bargaining
  • covering yourself with the right HR policies
  • industrial relations and union issues
  • downscaling your workforce
  • responding to employee grievances and Fair Work claims
  • much more

Workers' Compensation Hotline

Our Workers' Compensation Hotline is a free service for all Queensland-based employers to help with information about managing WorkCover claims, premiums, return-to-work plans and more.

Templates, Policies & Procedures

www.CCIQtemplates.com.au is an online catalogue of easy-to-understand HR templates which members and non-members can implement into their business immediately. Members get 20% off everything.

Modern Award Updates & Information Sheets

We give you access to up-to-date and specific pay rates for Modern Awards which apply to your industry and sector.