We receive over 800 calls a month from our members and we can safely say we've heard it all - but there are some issues that can't be solved with a single phone call.

To help you further, we have introduced an option for a more tailored service through specialised consultancy. If you need more in-depth advice beyond general phone advice, you can engage the Employer Assistance Team to quote you on your specific requirement.

If you would like a follow-up or confirmation email, this attracts a fee.

We can provide consultation on the following matters:

• Workplace investigations
• Performance management
• Terminations
• Employment contract reviews
• Policy and procedure reviews
• Mediations
• Conflict resolution
• Complex award interpretation and application
• HR letter reviews
• HR health checks and HR audits 
• Managing serious misconduct case management into disciplinary procedures
• Application to Work Cover Regulator for review of decision
• HR policy implementation and application
• Underpayment of wages claim

 More complex issues will have their own fee structure including:

• Separation agreements
• IFAs
• Unfair dismissal and general protections response formulation and conciliation representation 
• Workers compensation application response