CCIQ's Employer Assistance experts can now help beyond just the HR hotline


We receive over 800 calls a month from our members and we can safely say we've heard it all - but there are some issues that can't be solved with a single phone call.

To help you further, we have introduced an option for a more tailored service through specialised consultancy. If you need more in-depth advice beyond general phone advice, you can engage the Employer Assistance Team to quote you on your specific requirement. 

If you would like a follow-up or confirmation email, this attracts a fee.

Click here to go to CCIQ Templates to see our templates, checklists, how-to guides and step-by-step process documents.  Discounts apply to varying levels of membership. 

We can provide consultation on the following matters:

  • Workplace investigations
  • Performance management
  • Terminations
  • Employment contract reviews
  • Policy and procedure reviews
  • Mediations
  • Conflict resolution
  • Complex award interpretation and application
  • HR letter reviews
  • HR health checks and HR audits 
  • Managing serious misconduct case management into disciplinary procedures
  • Application to Work Cover Regulator for review of decision
  • HR policy implementation and application
  • Underpayment of wages claim

 More complex issues will have their own fee structure including:

  • Separation agreements
  • IFAs
  • Unfair dismissal and general protections response formulation and conciliation representation 
  • Workers compensation application response