2022 South-East Queensland Flood - Assessment of Impact on QLD Business

Introduction


In February and March 2022, widespread areas across South East Queensland and Wide Bay-Burnett, as well as parts of New South Wales, suffered a major flooding crisis which severely impacted thousands of properties, with households, businesses and communities impacted directly and indirectly. 

 

Business Chamber Queensland's 2022 South East Queensland Floods Report assesses the disaster's impact on businesses across the state, including the direct and indirect impacts on operations, staff, accessibility, economic activity and supply chain disruptions.

Read the news: Six months on from flooding disaster: 47% of businesses experiencing long-term impacts to financial viability   

 
Download the full 2022 South-East Queensland Floods Report: Assessment of impacts on Queensland businesses 

Summary of key findings

Extent of impacts (direct and indirect)

  • 49% of all state-wide respondents were impacted by the floods in some capacity
  • 20% of all businesses indicated they were directly impacted by the floods
  • 45% of all respondents were indirectly impacted
  • Of those reported affected by the floods, one in four were required to close following the floods.
  • 62% of flood affected businesses were impacted through affected suppliers compared to 38% in 2011.

Download the report for further data on:

  • Cost of damage
  • Lost earnings
  • Business closures and other impacts
  • Degree of impacts
  • Insurance claims

Quotes from impacted businesses

“Clients could not/would not travel, and events were cancelled again, so clients did not bring work in. After such a tough two years, it was another blow.”

– Personal services, small business, Brisbane


“The impact by the floods was significant on our suppliers in turn affecting parts supplies for our business operations.”

– Personal services, small business, Central Queensland


“Our bus depots had the be evacuated, we were fully flooded, then suffered major uncertainty with service delivery.”

– Transport, postage and storage, medium business, South West Queensland 

 

“Reopening required a major investment for builders, electricians, painters, refrigeration technicians to get us to reopen. We lost a considerable amount of stock which all required sorting, cleaning, and salvaging what we could. We are now faced with a persistent mould issue which has meant additional stock loss and considerable time and money to continue to combat this.”

– Retail, small business, Sunshine Coast

Business Chamber Queensland's submission to Queensland Government in response to 2022 floods

In the days after the floods, Business Chamber Queensland made a submission to the Queensland Government that recommended what support would likely be needed for an effective recovery. Our recommendations in this initial submission were based on data Business Chamber Queensland had previously collected six months after the 2011 Brisbane flooding event.


The impacts of the 2022 flooding events were also experienced on top of existing constraints and challenges businesses faced due to the COVID-19 pandemic. Business Chamber Queensland’s December quarter 2021 Pulse Survey reported the emergence of the Omicron variant in Queensland had significant impacts on Queensland business confidence, staff availability, and mental health. Our recommendations focused on response, relief, and recovery, as shown below.

 

Recommendations:

  1. Activation and enhancement of the Disaster Recovery Funding Arrangements (Category B)
  2. Activation of Disaster Recovery Funding Arrangements (Category C)
  3. Activation and broadening of the Disaster Recovery Funding Arrangements for exceptional circumstances (Category D)
  4. Australian Government Emergency Response Fund
  5. Taxation and Permits Assistance (State and Commonwealth)
  6. Ongoing Recovery: Business Continuity Support Package

Acknowledgement of Country

Business Chamber Queensland respectfully acknowledges the Traditional Owners and custodians of the lands from across Queensland and the Torres Strait. We acknowledge the Jagera and Turrbal people as the Traditional Custodians of Meanjin (Brisbane), the lands where our office is located and the place we meet, work and learn. We pay our respects to Elders past and present.